From: Andrea Reid <firstname.lastname@example.org>
Sent: December 27, 2021 12:26 AM
Subject: Re: Blog
An Excellent All Inclusive Holiday – Pueblo Bonito Pacifica Golf and Spa Resort, Las Cabos
My husband and I have just returned from a wonderful week in Las Cabos, Mexico. For the past two years we have been housebound and not able to travel. After receiving both Covid-19 vaccines we saw the opportunity to go away for a week over Christmas and booked this vacation. We decided that we wanted a direct flight from Vancouver and to be on the Pacific Ocean. A friend recommended a Resort called Pueblo Bonito Pacifica Golf and Spa Resort. It is an adult facility that we just loved. Here are a few of the highlights we enjoyed:
- The property is very clean, the maintenance crew were always working on keeping things maintained and in good working order.
- Covid precautions were taken and masks were worn. At first I didn’t realize how much sterilization was happening. I thought the staff were spraying for bugs, but they were always disinfecting. I called these staff the ghost busters at first, lol.
- There are three restaurants right on the grounds as well as an excellent steakhouse at the golf course right beside. Sushi restaurant, seafood restaurant And a buffet style restaurant. The champagne brunch on weekends is to die for. Also, room service was always available.
- there are 2 beautiful pools that overlook the ocean; one with a great swim up bar. There were always spaces to sit on lounge chairs on the beach as well as at pool. The staff working at the pool are fun, helpful and made sure that everybody was looked after. A great barbeque grill there – tasty drinks, excellent Mexican tacos and the best ceviche.
- The staff were all friendly, spoke English well, and were very helpful. The customer service was excellent.
- The resort is very beautiful and relaxing. We definitely enjoyed this.
- there is a beautiful golf course, spa, gym, tennis courts, hiking and biking trails as well as countless activities to take advantage of
There are several sister properties that we had access to as well. We did stop by for a drink in town on one of the afternoons which was very convenient.
We did do a private excursion. We chartered a sailboat to go sailing and snorkeling on one of the afternoons. Great to see Lover’s Beach and Divorce Beach. It was nice to be out on the water in a smaller setting. The fish wildlife are tropical and different from what we see in BC.
I am always happy when I book a holiday through Debbie, she’s always there to answer my questions. Even this trip, when I was worried that my flight would be cancelled due staff shortages at the airline she figured it out. Working with a travel agent has its perks.
We enjoyed every morning minute of this holiday. We would happily recommend it and will return again.
Your loyal traveller
Good morning Kimberley!!
As you can see see by the time, I am totally messed up. Five planes and big time changes. I have to say this was the most AMAZING holiday I have ever had. EVERYTHING went perfect. Thanks to You!!! CROTIA is absolutely beautiful. The cruise was wonderful. Food was just fantastic as usual on Celebrity. Took some excursions with Atlas, they are a wonderful company. Great time with them. Can not say enough Loved all of it. Thank you again. And the Amsterdam airport is the most amazing place, would love to go back there. Huge and modern.
Thanks again for putting it all together. Talk soon Janice!!!
Hello Daniel, just wanted to let you read for yourself how our clients felt about their trip! Thank you for always taking such great care in meeting the exact needs of my clients. I can always rely on you to offer the very best choice within the budget of the client. I cannot tell you enough how much I appreciate this, I never second guess & never worry.
Date: On Oct 24, 2017, at 11:43 AM, Ann wrote:
Hi Debbie and Terri, I hope you are well. We had a great vacation in Spain — thank you for all your help. All connections went smoothly and Mother Nature also cooperated.
Date: October 7, 2017 at 7:04:57 AM PDT
To: , Daniel Rae <email@example.com>
Subject: Barcelona Tours and transfers
Thank you Daniel for the great selections. The tours were wonderful and helped us cover everything we needed in Barcelona along with our free day on Wednesday. The taxi company was superb. We had no problem arranging the Friday pickup and they also offered to pick up Jason and Karin at 3:30 am today for their flight to Istanbul and then on to Thailand.
The apartment was in a residential district to the east of the city centre. There was a Metro station 1/2 block away which was just 3 stops from centre town. Places to eat we’re limited and tended to open at 8:30 pm for dinner; however there was one local bar/restaurant two doors down from the apartment that stayed open from before lunch to late evening. We ate there once and the price was very reasonable (about 9.5 euros each) for a three course meal plus one drink – considerably cheaper than in city centre. There was also a nice bakery and a good grocery store within a 7 minute walk.
Barcelona has been an interesting place this week after the Catalonia independence referendum last Sunday. Our taxi driver said that there will be a huge demonstration tomorrow for the pro-Spain side in the downtown area. I think we will just relax on the ship considering that we have already seen everything that the included tour has to offer in addition to seeing everything from two of the optional paid excursions.
Thanks again for all your work. Daniel – you should tell the transfer company that we were very pleased with their service.
Sent: Thursday, December 15, 2016 10:27 AM
Subject: Re: Welcome Back
Yes, we had a fantastic time, thank-you! Travels went just fine – a few hiccups here and there. Weather was phenomenal – rained the day we were leaving. The resort was very good. Quaint, cozy (small buildings), not too big, friendly staff, great beach. We went with low expectations about food but turned out to be pretty good (not a lot of vegetarian fare for Lara!). We took in a couple of day long tours: Havana and the Jeep Safari. Havana was good, safari was great!
Most of all, the people in Cuba were warm and genuinely thrilled that we were there. Felt very comfortable. Would gladly take our kids through the streets of Havana or the countryside any day. Fell in love a bit with the country.
Thanks for your help and keeping us in the loop re: itinerary changes. Merry Christmas to you and yours!
Sent: Thursday, June 22, 2017 11:22 AM
Subject: FW: Italy feedback
Italy was bellissimo! We cannot thank you enough for the trip you planned for us. All the hotels were in locations that allowed us to walk almost everywhere. In Venice, of course, we did enjoy the vaporetto rides and the water taxis. Loved Burano – thanks for the suggestion.
Cinque Terra was everything we were told it would be. Our hotel was a bit further than we thought and since Monterosso is divided into two parts (old & new) we did have to ask for directions. The hotel there was fabulous with our own patio. Managed to walk the trail from Monterosso to Vernazza – would highly recommend it.
We added a day trip to Pisa & Lucca to our stay in Florence and would certainly consider seeing Lucca again.
Loved Siena & the hotel upgraded us to a view – complete with Juliet balcony & complimentary wine. Felt a bit regal for sure.
Although one should see Roma at least once, I think should I return to Italy I will consider it seen & avoid the crowds.
We found the Italians gracious and extremely helpful. Each area we visited was like exploring a different country full of local culture, customs, food and a proud history. All the tours were fabulous – did experience a little information overload on a few days but would not have missed it for the world.
The train travel went off without any delays. Having pre-arranged transportation as well as ‘greeters’ at all but one destination certainly took the pressure & guess work out of travelling.
Have had a lot of people intrigued by our non-tour trip and have given you as a contact should people wish to explore this as an option to a bus trip/cruise/’go it on your own, vacation.
So thanks again for making our Italian Holiday perfect!
Sent: Wednesday, June 7, 2017 2:16 AM
To: Calligaro <firstname.lastname@example.org>; Calligaro Terri
Just back from the cruise yesterday. FABULOUS! All connections worked well which speaks well of your great service. Such a treat to see the reactions of Diane and Reid to a new world view. I think they caught the travel “bug”.
Thanks so much for the special remembrances. Enjoyed by all.
Will send some pics soon.
From: Michele – Just Pack Travel
Sent: Friday, October 28, 2016 10:21 AM
Subject: Hotel and guide
Just a quick note letting you know how much our clients enjoyed their tour of Rome…They could not have asked for a more informational and enjoyable guide…spectacular.
The hotel and location and tour…perfecto!
From: Susan Sandulak
Sent: Wednesday, October 12, 2016 10:24 AM
To: ‘Terri Calligaro ‘
Subject: Thank you!
Good Morning Terri ,
Just a short note to thank you for making me look like a star! Our Clients enjoyed Levanto very much and all the arrangements you made were Perfection!!
The Travel Group
7th floor, 1455 West Georgia Street
Vancouver, B.C. V6G 2T3
Consumer Protection BC #1673
Sent: Wednesday, July 27, 2016 1:21 PM
To: Daniel Rae; Debbie Calligaro-Rae
Subject: Italy trip
Hi Daniel –
Just thought I would let you know that Wayne and Linda really enjoyed their Italy trip! All of the transfers, train trips, hotels and sightseeing went perfectly. Thanks for your help – and to the lovely Debbie who reissued the vouchers and tickets that required it. She was a tremendous help.
Sent: Wednesday, May 18, 2016 4:21 PM
Subject: Alaska cruise
Just want to thank you for the 2 bottles of wine in our rooms. We enjoyed them very much. We had a fantastic time. I would go again in a second. The weather was beautiful. We all loved it. I can see why people choose to cruise. Thanks for all your help putting our vacation together, you did a wonderful job. If we have anything in the future I will call you.
Thanks again Helen and Steve.
From: Consuelo Godt
Sent: Tuesday, May 17, 2016 9:36 AM
Subject: client feedback
I couldn’t have done it without you. Thank you:
-for your patience during the times when I muddled.
-for all the hard work and beautiful recommendations
That was a super duper touch for the torre acona to send them an email prior to arriving and offering to make that in-house chef cooked meal . Bravo!
Non vedo l’ora il nostro prossimo progetto insieme …
Vernon, BC Canada
From: CHRISTINE SMITH
Sent: June-27-15 2:22 AM
Subject: Re: Trip
I just want to say a huge THANK YOU to Daniel for doing an absolutely fantastic job on our hotels. We are having a fantastic holiday.
See you soon
From: Michelle Dmytryshyn
Sent: February-26-13 10:35 PM
To: Terri Calligaro
Aaron and I just got back today from Maui and wanted you to know that we absolutely loved the Marriot there in Wailea and had a fabulous time! So much so that it was soooo hard to come home! It was a great resort, we loved the amenities and location as you said it was quieter than the Kaanapali area and you were right….
We did the trek for Sunrise up to Haleakala and the Road to Hana and Iao Needle and the Kai Kanani sail to Molokini Crater for snorkeling and dolphins and whales! Oh my good ness the list will go on! We travelled and explored Lahaina and other places. We actually hit a perfect season for the whales, they gave us spectacular shows every day right in front of the infinity pool it was great! The weather of course was perfect and beautiful sunsets every day! We have come back relaxed and feel like we really had a great vacation.
We just wanted to give you a big thank you for helping us to get a great deal at this resort and that we believe it was a great choice for us. MAHALO! and talk to you again soon about planning a trip for Italy!
Michelle and Aaron Dmytryshyn.
Additional Testimonials > - click for more
Sent: November 5, 2019 11:35 AM
Just wanted to let you know we have returned from our trip and it couldn’t have been more perfect! All of your suggestions and bookings were fantastic and it truly was the trip of a lifetime. Don’t know what we would have done without you!
Thanks again for everything 🙏
Sent: Thursday, October 18, 2018 11:03 AM
Subject: Italy Trip Fall 2018
Hi Terri & Debbie,
We want to thank you for arranging the most amazing holiday in Italy. The weather was beautiful, the sites were beautiful and the food and wine were delicious! You planned every detail for us which made the trip so enjoyable… from the hotels to the private transfers to the car rental to the arranging of tours. It was fascinating to see all of the structures and history of Rome. It was also our favourite place for fresh pasta! We also found a quaint roof top patio overlooking the Trevi Fountain and away from the crowds…a hidden gem we think! And the Isle of Capri has got to be one of the most beautiful places on earth! Our accommodations there were also prime. The pool and front desk services were exceptional. You encouraged us to go the Cinque Terre and we are so happy we listened. We had gorgeous weather for hiking, relaxing on the beach, and for kayaking on the Mediterranean! Loved our accommodations there as well. We managed to make it to the Tower of Pisa and have our photo taken just before we picked up the car. The “barn” cottage at the Torre Cona Winery Estate we stayed at in Tuscany was just wonderful and Marianna was so helpful and welcoming. We completely understand why its your “go to” spot in Tuscany! The cooking class we did with Paolo in Tuscany was so much fun! He’s a real character! We had a great group of people – in fact there was another couple from Kelowna in our class! Florence was also beautiful to see and a nice place to end our trip. Again the accommodations and hotel staff were excellent – we loved the rooftop patio/restaurant. So nice to have breakfast there and late night drinks with the panoramic view of Florence.
All of the advice you gave us ahead of time was very helpful as well.
Thank you again!
Shona & Brent
Sent: October 7, 2018 10:07 AM
Subject: Thank you!
We have been home now for a few days and getting over the jet lag!
Pat and I would like to thank you for all the planning and organization that went into our trip. We had a wonderful time, loved all the accommodations, breakfasts, and most of the tours. We especially enjoyed the All day Tuscany Tour! The guides are very well educated and informative. Our train travel and taxis also went incredibly well with directions to and from very clear. We would recommend your company to anyone!
Thanks again and Happy Thanksgiving!
Annette and Patrick
Sent from my iPad
On May 24, 2018, at 6:32 PM, Linda wrote:
Thank you for arranging an amazing trip for us.! I had no idea how great it was going to be. You had everything so organized for us. We love private transfers now. Lol
I am hooked, I want to go again.
Sent: May 21, 2018 5:10 AM
Subject: Thank you for Italy!!
Hi Terri, we wanted to thank you for all efforts, coaching and coordination making our trip to Italy such an awesome lifetime experience!! Everything went smoothly and we had such a great time. Travel was seamless with all the transfers. So thank you for making it such a special time!!
Sent: May 3, 2018 11:11 AM
To: Terri Calligaro (Vacanza Italy)
Subject: Hello from Sorrento
Thought we would check in to let you know we are having a fabulous trip. Loved the location of Hotel Genio. Everything was right outside our door. Now in Hotel Cristina. Fantastic views and beautiful rooms. Thank you so much, Linda and Wayne, Darcy and Michele.
From: Tom (From Massachusetts)
Sent: July 28, 2017 9:40 AM
Subject: Re: Testimonials
Hi Terri. I am writing to let you know that our Italy trip was fantastic. Both Hotels were great, and both served excellent breakfast. The hotel Melini is in a great location, we walked everywhere, including to the Colosseum.Our room at the carnival palace was on the third floor overlooking the canal, which was really nice.The Vatican Museum was of course mobbed , but our tour guide was excellent. Thanks for your help and I hope to schedule a longer trip with you sometime soon. And I would add that the staff at both hotels was top notch, and that the extra money spent for the upgraded train ticket was well worth it.
Sent: July 18, 2017 3:37 PM
Subject: Re: Feed Back
We have plans to do a GREAT review for you on Trip Advisor – just getting on top of work and the home renos ;o)
We truly loved our trip and REALLY recognize the value of all the leg work you did for us – will refer you often and confidently!
Sent: Saturday, October 21, 2017 4:09 PM
To: Calligaro <email@example.com>; Calligaro Terri
Subject: Thank You.
Cruise went very well. We didn’t even leave the ship, found lots to do and met many fine folks. Will do a similar cruise to Alaska next spring. Also, many thanks for you generosity, We appreciate you so much.
Joan and Dale
Sent: Tuesday, October 10, 2017 12:16 PM
Subject: RE: Client Feed Back
Please let Daniel know the clients loved the property in Hotel Vial vita Parc in the Algarve. The driver was late and they had to call when they landed but all worked out someone at the airport called the number for them and the driver and owner showed up within 15 minutes. They said they went above board in service to make up for their late pick up.